Will my luggage be transferred to my final destination?

If you are transferring to another flight at Melbourne Airport, please check with your airline or travel agent for information about transfer procedures.

For more information view airline contact details.

How can I find the departure gate for my flight?

If you are not sure which departure gate your flight leaves from, use the flight information display screens located throughout the terminal to confirm your departure gate. Once you know your departure gate, use the directional signage inside the terminals to get to your gate.

If you are travelling within T4 your departure gate will be displayed when the gate is open for boarding.

If I arrive on a domestic flight into T1, T3 or T4, how do I transfer to an international flight?

If you are transferring to another flight at Melbourne Airport, please check with your airline or travel agent for information about transfer procedures.

For more information view airline contact details.

What I can or cannot take on board?

Some items are classified as prohibited items, weapons and dangerous goods that cannot be carried onboard an aircraft. If you have any of these items in your carry-on baggage, you will need to surrender these at the screening point. Surrendered items will not be stored or returned.

If in doubt, check with your airline prior to arriving at the airport. In some cases, you may be able to pack the item in your checked baggage.

If you are planning to travel on an aircraft, it is important to be aware of the security measures in place. The Department of Home Affairs website TravelSECURE provides a range of advice and tips to help you prepare for your journey and clear security checks quickly and easily. All travellers are required to undergo security screening at Australian airports.

Unsure if you can pack an item? Check the dangerous goods app from the Department of Infrastructure and Regional Development.

I am a passenger in transit at Melbourne Airport with a long wait until my outbound flight departs – can I leave the airport and return to catch my outbound flight?

It may be possible to leave Melbourne Airport and return for a connecting flight, depending on your circumstances. It is the travellers responsibility to ensure all potential requirements are met in order to board a connecting flight.

These include but are limited to:

• meeting all security, biosecurity, customs and border protection requirements for entering and exiting Australian borders (e.g. appropriate passport, visa, outbound flight documentation as required)
• satisfying all specific requirements of the airline providing the connecting flight
• ensuring sufficient time to return to Melbourne Airport and complete all steps in order to board your flight on time, including check-in, Customs and security screening
• ensuring appropriate arrangements are made for any luggage.

What is the minimum connection time between domestic/international flights?

If you are transferring to another flight at Melbourne Airport, please check with your airline or travel agent for information about connection requirements.

For more information view airline contact details.

How do I find my check in counter at T2 international terminal?

Please use the flight information display screens in the check-in area on the departures level to identify the check-in counters for your flight. The check-in counters are positioned in sequential order using letters of the alphabet to mark check in zones for each airline.

Please use the directional signage inside the terminal to help find your check-in counter area.

I arrive on an international flight into T2 – how do I transfer to a domestic terminal (T1, T3 or T4)?

It is a customs requirement that all arriving passengers must collect their luggage and clear customs before transferring to any domestic service.

Melbourne Airport has four terminals. All Terminals are linked within the same terminal precinct, under one single roof and within walking distance. Our domestic terminals are conveniently located on either side of T2 (international) within walking distance. T4 is approximately 100 metres walk to the south of T3.

There is no inter-airport shuttle at Melbourne Airport. If you need assistance transferring from one terminal to the other please contact your airline.

Airline lounges

We have a number of airline lounges in Domestic and International terminals that service airline passengers and travellers of partner airlines. For specific information on lounges and eligibility requirements, please contact your airline.