New Pick Up & Drop Off now open

Our new free Pick Up and Drop Off zones for Terminals 1 (Qantas), 2 (International) and 3 (Virgin Australia) are now open in the T123 Transport Hub. There are no changes to T123 Car Park, car rental return, buses, shuttles or coaches, or Pick up for Uber, Taxi or rideshare. We know it's a big change but we have extra support available every step of the way. Visit the Pick Up and Drop Off Hub for information on accessibility assistance available, our Journey Planner tool, FAQs and more: https://www.melbourneairport.com.au/pick-up-and-drop-off-hub

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Parking - Helpful Information

Overview

Need help with your parking at Melbourne Airport? Whether you're planning ahead or already at the airport, this page is your go-to guide for managing your parking experience. From changing a booking to locating accessible bays, we've made it easy to find the answers you need - all in one place.

How to apply for a parking refund

At Melbourne Airport, we understand that travel plans can change. That’s why we offer flexibility in your parking bookings

How to manage your booking

​Did you know you can amend or cancel your parking booking any time prior to arrival with no fees?​ Click here to find out how

What if you are delayed coming home

At Melbourne Airport, we understand that travel plans can change. That’s why we offer flexibility in your parking bookings.

What is Overstay Guarantee and how does it work

The Overstay Guarantee allows travellers to avoid any additional parking fees and be assured of a seamless refund process. 

How to find parking terms and conditions

Access the full terms and conditions for parking at Melbourne Airport, so you know exactly what to expect before you arrive.

All you need to know about our parking grace period

Everything you need to know about Melbourne Airport’s parking grace period and why it can make parking more convenient for your trip

How to find accessible parking

How to get help for accessible parking

Parking rates: Drive-up vs online

View our drive up rates. We offer both hourly and daily rates for most parking options

Early for pick-up? Use our free 60 minute Wait Zone

Arrived too early to pick someone up at Melbourne Airport? Use our Wait Zone near the Tullamarine Freeway for up to 60 minutes, absolutely FREE! It's perfect for pick-ups without the rush.

Are you picking-up or dropping-off?

Passengers ready and waiting to be collected? There are pick up and drop off zones located at Terminal 1,2,3 and Terminal 4.

New road and dedicated pick-up/drop-off upgrade

We're addressing growing traffic congestion by building an express loop road network, which will separate public traffic from commercial transport operators.

Contact us

Still can't find what you're looking for? We are here to help. 

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Do you have questions about parking?

View our parking blogs for all the tips, tricks, hints and guides