ALL car parks are very busy this Labour Day long weekend, with limited drive-up spots available. Please consider alternative transport options.  If you do have a car park booking, please have your QR code ready for a smooth entry and exit and allow extra time to find a spot. Our roads and car parks may have changed since your last visit. Due to ongoing construction in the T123 car park Pick up and Drop off areas, passengers should plan for potential delays of up to an hour during peak times. Learn more about the Naarm Way Stage 2 project: https://www.melbourneairport.com.au/plan-ahead To avoid congestion, we recommend using the equivalent pick-up and drop-off facilities at nearby Terminal 4 car park, just a short 10-minute walk from Terminals 1, 2, and 3. Simply drive to the Terminal 4 Car Park and proceed to Level 2 for Drop off or Level 1 for Pick up. Thank you for your patience while we are building your airport.

让您在墨尔本机场的旅程更轻松

27 八月 2025

墨尔本机场将于 9 月在整个机场启动一个移动枢纽网络,以帮助乘客在机场内移动。

墨尔本机场协助服务将由 Travellers Aid 提供,并将使用婴儿车和电动轮椅网络帮助乘客在不断增长的航站楼区过境。

这项新服务旨在补充现有的航空公司支持流程,以便在乘客旅程的每个部分都有人提供帮助。

Travellers Aid 是一家非营利组织,在残疾人领域拥有 100 多年的经验,并与墨尔本机场合作,于 2024 年成功试用了该服务。

该服务将每周 7 天在早上 6 点至晚上 10 点之间运营。
墨尔本机场首席执行官 Lorie Argus 表示,Mobility Hub 计划反映了机场对无障碍的承诺。

“改善可达性是我们的重点,我们很自豪能够提供一项服务,让行动不便的旅客更容易在机场出行,”她说。

“这项服务将有助于将我们的停车场与航站楼以及航站楼相互连接起来,为旅客在机场旅程中需要的任何地方提供帮助。

“Travellers Aid 在这一领域拥有丰富的经验,我们已经能够从去年的试验中吸取一些重要的经验教训。

“每年有数百万乘客来到我们的大门,每个人都有不同的需求,因此这项服务旨在为他们提供尊严、独立和关怀。

“这是对墨尔本机场无障碍设施的长期投资,旨在在明年晚些时候开放时往返于我们新的上下机区。”