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At The Airport / Terminal Guides / Terminal 4Browse At The Airport+

Terminal 4

At The Airport / Terminal Guides / Terminal 4Browse At The Airport+

Find out more about other domestic arrivals and departures.

Once you’ve landed, you can collect your bags and get yourself ready for Melbourne.

  • Check the screens – Find out where you can collect your bags from by looking at the screens situated around the terminal. If you're flying with Jetstar, REX or Link Airways, you can collect your bags from the ground level of T4. If you're flying with Virgin Australia, you'll need to head to the ground floor of T3 to collect your bags. See maps.
  • Accessibility – If you require a wheelchair within the terminals, most airlines can provide them upon request with prior notification. It’s best to contact your airline directly to organise a wheelchair for your time at the airport.  More information.
  • Oversized baggage – Oversized baggage can be collected alongside the carousels.
  • Trolley – You can borrow a trolley for a small fee from inside the terminal to help you with your luggage.
  • Shopping and food – Indulge in some shopping or have a bite to eat before leaving. Explore what's on offer.
  • Wi-Fi – Complimentary Wi-Fi is available at the airport in the terminals and the car parks.
  • Amenities – Plenty of toilets and drinking water are located in this part of the airport. See map.
  • If you have another flight – If you’re transiting in Melbourne, you might need to change terminals depending on whether your next flight is international or domestic. You will need to confirm with your airline as to whether you need to collect your luggage before your next flight. For any questions about transiting, ask any of the friendly staff around the airport or look at the terminal maps.
  • Airport terminals – While all terminals are in one building at the airport, keep in mind that it can be a long walk between terminals.
  • Lost property – All lost property enquiries must be made online using the form found here, in the first instance.
  • If you require help – In case of an emergency, you can speak to your closest airline staff or a volunteer and they will be able to assist you.

Consider how you’re going to leave the airport. There are transportation options to suit all budgets.

  • Taxi – A taxi to Melbourne City takes approximately 35 minutes and costs around $55–65, though times and fares can vary. The taxi rank is located on the ground level of the At Terminal T4 Car Park.
  • SkyBus – The  SkyBus operates three services 24/7 to Melbourne City, St Kilda or Frankston. To the city, this journey takes 30–45 minutes. You can purchase a ticket from one of the ticket booths on the ground level of Terminal 4, where you can also find out the departure point for the bus depending on the route.
  • Public transport – Public buses arrive and depart from Melbourne Airport on the ground floor of the Transport Hub near T4. To travel, you’ll need a myki card. This journey is around 70 minutes.
  • Pick up – If someone is picking you up from the airport and would like to meet you in the terminal, they can park at the At Terminal T4 Car Park. Note that there is a free pick up point on Level 1 of the At Terminal T4 Car Park. Alternatively, they can park in the wait zone on the corner of Mercer Drive and Melrose Drive for 60 minutes for free and drive up to the T4 pick up point on Level 1 of the At Terminal T4 Car Park once ready to meet you.
  • Car hire – There’s a great selection of rental car companies available at Melbourne Airport. Offices are located in T1, T2 and T3.

Before you head to the airport for your flight, there are a number of things you should know to ensure your airport journey goes smoothly from start to finish. Please be sure to check with your airline for baggage limits and the best time to arrive at the airport.

  • Airport updates – Keep up-to-date with any relevant updates by checking our Twitter page.
  • Airport terminals – While all terminals are in one building at the airport, keep in mind that it can be a long walk between terminals.
  • Accessibility – For those requiring a wheelchair, you can hire one free of charge from the Travellers’ Information Service prior to your arrival. Most airlines can provide one without any notice. More information.
  • Prams – Prams will need to be checked in with the rest of your luggage. If you require one for your journey through the airport, you can hire one.
  • Carry on luggage – Some items cannot be taken in your carry on luggage. All firearms and dangerous goods must be declared to security. See here for a full list.
  • Distance to gates – As the gates in T4 are slightly further away from security than the other terminals, you might like to leave a bit of extra time to get to your gate before your flight.
  • Terminal 4 differences – T4 works differently to most airport terminals. Once you pass through security, you'll need to wait in the departures lounge before moving to your gate. Keep an eye on the screens in the lounge to find out when your gate opens.
  • Lost property – If you've lost something within T4 or at the security checkpoints, you will need to complete the online form found here. If you've lost something on a Jetstar, Rex Airlines or Link Airways flight, or on a carousel, you can contact your airline directly.
  • Wi-Fi – Complimentary Wi-Fi is available at the airport in the terminals and the car parks.
  • Trolley – You can borrow a Smartcarte trolley for a small fee from outside the terminal to help you with your luggage when you arrive.
  • Smoking – Smoking is not permitted anywhere in the terminals, so keep in mind that your last opportunity to do so is before arriving.

Consider how you’re going to get to the airport. There are plenty of options to suit all travellers.

  • Airport parking – We have parking to suit all budgets and trip lengths, including Long Term and At Terminal T4 parking. Find out more about parking.
  • Drop off – The closest free drop off point is on level 1 of the At Terminal T4 Car Park.
  • Taxi – A taxi from Melbourne City takes approximately 35 minutes and costs around $55–65, though times and fares can vary. This option allows you to be dropped off on level 2 of the At Terminal T4 car park.
  • SkyBus – The SkyBus operates three services 24/7 from Melbourne City, St Kilda or Frankston and will transfer you express to the airport. From the city, this journey takes 30–45 minutes. T4 is the first stop when the bus reaches the airport.
  • Public transport – Public buses arrive and depart from Melbourne Airport on the ground floor of the Transport Hub near T4. To travel, you’ll need a myki card. This journey is around 70 minutes.

Have all of your things ready for check in so dropping off your bags and collecting your boarding pass is a simple process.

  • Where to check in – Those flying domestically with Jetstar, Rex Airlines or Link Airways can check in on the ground floor of T4. This is also the point where you can drop off your bags. See map.
  • Bag wrapping – Secure Travel is located on the first floor of T2 and can help wrap your bags for protection at a small cost.
  • Storage services – Smartcarte is located on the ground floor of T2 and can store your bags for a small cost. You can also find Smartcarte lockers on the ground floor of the At Terminal T4 Car Park.
  • If you miss your check in – Sometimes these things happen. If you miss your check in time, you can speak to your airline about possible options, head to the airline service desk located at check in or book another flight with Flight Centre on the first floor of T2. 

This is your opportunity to relax before taking off.

  • Check your flight status – After you’ve been through security, check the status of your flight on the screens located in the departures lounge. Here you’ll find your gate number and departure time. Gates will only be displayed approximately 30 minutes before your flight, so fill in the time browsing the shops or at one of the fantastic restaurants while you wait.
  • Shopping and food – It's best to wait here until you know which gate you'll be departing from. Indulge in some shopping or have a bite to eat before leaving. Explore what's on offer.
  • Amenities – Plenty of toilets and drinking water are located in this part of the airport. See map.
  • Prepare for the plane – Certain items that can be bought after security cannot be taken on the plane, such as hot drinks.
  • If you require help – In case of an emergency, you can speak to your closest airline staff or a volunteer and they will be able to assist you.
  • Head to the gate – Make sure you leave plenty of time to get to your gate before boarding. Happy flying!

You don’t have to say goodbye to your loved ones just yet. In the domestic terminals, anyone can go through security to wait at the gate with you – they'll just have to follow the same procedures as passengers.

  • Where to go – Security is located on the first floor of the terminal, so you’ll need to head up a level once you’ve dropped your bags off, as you cannot take checked baggage through this point. You can also access T4 from T3. See map.
  • Speed up the process – As this area can get quite busy, it will make things easier for everyone involved if you move through security as quickly as possible. It’s a good idea to put your phone away so as not to be distracted. Collect your items promptly once they’ve been scanned and continue on your way.
  • Random explosives tests – Be aware that you might be asked to do a random explosives test as you pass through security.