The car parks and roads at Melbourne Airport are very busy this week

All car parks at Melbourne Airport are very busy this week and booking out fast. If you don't have a booking, consider alternate forms of transport to come to the airport. If you do have a booking, allow extra time to find a spot and have your QR code ready for a smooth entry. If using the Terminal 4 car park including pick up and drop off, please note Naarm Way is closed until mid November. To access the T4 car park, please exit the Tullamarine Freeway at Exit 18 on Mercer Drive, then turn right at the Airport Drive roundabout and follow the signs to the Terminal 4 car park. Proceed to Level 2 for drop-offs or Level 1 for pick-ups. Due to ongoing construction in the Terminal 1,2,3 car park pick up and drop off areas, passengers should plan for potential delays of up to an hour during peak times if you are being dropped off by a loved one, taxi or Uber.  Thank you for your patience while we are building your airport.

Fire Impairment and Hot Works application process

Overview

Melbourne Airport has introduced a new process for Fire Impairment and Hot Works Permit applications. This process applies to all areas, excluding Airfield (beyond 5 meters of the Terminal building drip line). For Airfield Permits, please refer to the Airside Works Safety Policy. 

This online form simplifies the application process, including documentation submission and understanding approvals or rejections. Key improvements include permit tracking, documentation prompts, and clearer payment instructions, reducing rework between submission and approval.

We've recently improved our security with Multi-Factor Authentication (MFA). If you're using a social account (Gmail, Outlook, Hotmail, Yahoo, etc.) to log in, please check our User Guide for an easy step-by-step tutorial on the login process.

Important: All applications must be submitted through this form with at least two (2) business days' notice.

How do I use the new form?

To help users with the new forms, we’ve created user guides and videos available on the Melbourne Airport Learning Management System (LMS). Search “Fire Impairment and Hot Works Permits” for:

  • Tutorials on creating and modifying applications
  • Guidance on workflow comprehension
  • Sample maps for reference
  • Reasons for potential application rejections
  • Instructions for using DocuSign

Accessing the LMS:

All guides, documents, and inductions are hosted on the LMS. If you don’t have an account, you’ll need to set one up. Instructions for account setup and accessing materials are available on the Using the APAC People Central Learning Management System page.

Need Assistance?

If you're unable to reset your password through the LMS welcome page or require an MFA reset, please contact the Learning & Capability team.