Plan ahead: Allow extra travel time to Melbourne Airport

PSA: If you’re heading to the airport over January to early March 2025, we encourage you to allow an extra 30 minutes for your journey due to potential delays caused by construction works in the Terminal 123 forecourt. If you're picking up or dropping off loved ones, consider using Exit 19A and the Terminal 4 Car Park to avoid congestion in the Terminal 123 forecourt. We apologise for the inconvenience.

Contact us

Can’t find what you’re looking for?

For training related enquiries at Melbourne Airport, please see below.

Airside Driver Access and Aerobridge Licence enquiries

  • Aerobridge company trainer expressions of interest
  • Aerobridge practical documents
  • AROC certificates
  • Ishihara certificates (eye test)
  • Company support letters
  • Payment and cancellation enquiries
  • ADA course enquiries

Email: [email protected]

Vehicle Permits and Inspections - Authority to Use Airside (AUA)

AIRDAT Support

  • Uploading existing licences
  • Extensions to access online learning
  • Updating ASIC details (AIRDAT)
  • Company administrator applications
  • Employee company transfers
  • ALAO enquiries
  • Other AIRDAT administration related enquiries

Email: [email protected]

For AIRDAT (Passport & Onboard) frequently asked questions, click here.

ADA & Aerobridge licence collection

ASIC Collection Office and Security Services - Hours of Operation

Monday – Friday, 8:30am – 2:30pm
Building 219, 5–9 Francis Briggs Rd, Melbourne Airport VIC 3045

For enquires regarding ASIC or access cards, please contact [email protected]