Car parks are busy

ALL car parks are very busy over the Easter period, with limited drive-up spots available. Please consider alternative transport options. Please have your QR code ready for a smooth entry and exit. Our roads and car parks may have changed since your last visit. Due to ongoing construction in the T123 car park pick-up and drop-off areas, passengers should plan for potential delays of up to an hour during peak times. Learn about the Naarm Way Stage 2 project to plan ahead: https://www.melbourneairport.com.au/plan-ahead. To avoid congestion, we recommend using the equivalent pick-up and drop-off facilities at nearby Terminal 4 car park, just a short 10-minute walk from Terminals 1, 2, and 3. Simply drive to the Terminal 4 Car Park and proceed to Level 2 for drop-offs or Level 1 for pick-ups. Thank you for your patience.

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Baggage handled! Major expansion of Virgin Australia’s Melbourne arrivals hall.

The days of crowding around the baggage carousel will soon be over, with an $81 million investment to almost double the size of the Virgin Australia arrivals hall at Melbourne Airport.

The upgrade includes construction of a new baggage carousel and oversized baggage collection point as well as refurbishment and lengthening of the existing three carousels.

New central arrival escalators and anti-pass back gates will be installed as part of the expansion, that will create a ground floor connection for passengers moving between Terminals 3 and 4.

When completed in 2025, the upgrade will give Virgin Australia passengers 85% more baggage carousel space from which to collect their bags and enable faster baggage delivery so passengers can move through the terminal and onto their end destination more quickly.

Melbourne Airport Chief of Aviation, Jim Parashos, said the works would provide passengers with a more spacious and comfortable arrivals experience.

“Jostling for a spot to grab your bag off the belt can be frustrating, so these upgrades will provide passengers with almost twice the space to spread out and collect their bags,” he said.

“This project will reshape Terminal 3 and increase our baggage capacity while also creating a ground floor connection to Terminal 4.

“Virgin Australia is now the biggest domestic carrier at Melbourne Airport with millions of passengers passing through Terminal 3 every year so it’s important we build now to cater for future growth.”

Virgin Australia Chief Customer and Digital Officer, Paul Jones, said the investment in upgrading baggage capacity reflected growing passenger numbers at Melbourne Airport.

“Virgin Australia’s domestic capacity at Melbourne Airport is higher than it was last year and pre-COVID,” he said.

“We want our guests to have a wonderful experience when they fly with us, so we are investing in the areas that matter most, from the ground to the air.

“That also includes launching Australia’s first-ever airline baggage tracking tool, rolling out Rapid Rebook technology to improve the experience in the event of disruption, investing in new latest-generation aircraft, and embarking on a $110 million cabin refurbishment of our existing 737 fleet.”