New Pick Up & Drop Off now open

Our new free Pick Up and Drop Off zones for Terminals 1 (Qantas), 2 (International) and 3 (Virgin Australia) are now open in the T123 Transport Hub. There are no changes to T123 Car Park, car rental return, buses, shuttles or coaches, or Pick up for Uber, Taxi or rideshare. We know it's a big change but we have extra support available every step of the way. Visit the Pick Up and Drop Off Hub for information on accessibility assistance available, our Journey Planner tool, FAQs and more: https://www.melbourneairport.com.au/pick-up-and-drop-off-hub

Overview

We are excited to announce the construction of new amenities and the redevelopment of existing facilities across Terminal 4 Landside.

This project will be carried out in two phases, focusing on both the northern Arrivals and southern Check-in areas on the Ground Floor.

Phase 1

South Amenities (16 July 2024 – February 2025)

In the first phase, we’ll be building a new, spacious amenity area at the southern end of Terminal 4, between Jetstar and Rex check-in. This facility will include:

  • Female Restrooms: 9 pans, 7 basins
  • Male Restrooms: 7 pans, 7 basins, 3 urinals
  • Accessible Restroom

Additionally, a new wheelchair storage space will be provided at the southern end of the terminal.

Phase 2

North Amenities (February 2025 – August 2025)

In the second phase, a new, large amenity area will be constructed at the northern end of Terminal 4, between Jetstar and Rex check-in areas. This new facility will offer:

  • Female Restrooms: 12 pans, 6 basins
  • Male Restrooms: 7 pans, 6 basins, 7 urinals
  • Accessible Restroom
  • All-Gender Restroom
  • Adult Change Restroom
  • Parents’ Room
  • Cleaners’ Room

Impact on travellers in 2024

There will be no disruption to amenities as we work through this project. All existing traveller amenities will remain open on the Ground Floor of Terminal 4, until the end of this project.

The project is expected to be completed by August 2025.

This project will enhance the comfort and convenience of travellers by providing modern, accessible, and inclusive facilities across Terminal 4 Landside.