Melbourne Airport

Uber

Where will Uber pick-up be available at the airport?

Uber drivers will pick up travellers from two locations at Melbourne Airport.

For Terminal 1 2 3 passengers, the ride-share pick-up zone is Lane 1 of the public pick up zone of the main terminal forecourt (right kerbside only).

For Terminal 4 passengers the pick-up zone is found on Level 2 inside the Transport Hub.

Uber Black will pick-up from the allocated VHA Car Parks.

1 - UBER pick up
















Uber drop-off locations

Passengers can be dropped off anywhere along Departures Drive and the Terminal 4 Transport Hub drop-off zone on level 1. This is the same all the public drop-off zones.

 

Will Uber be monitored to ensure there’s no impact to drivers?

Yes, Melbourne Airport will manage the traffic flow in the public pick-up area ensuring drivers are only parked for one minute and the traffic flow moves efficiently.  

 

Where will Uber drivers wait for passengers?

There will be a dedicated holding yard within the airport precinct. Uber will operate a virtual queue to accept bookings on a first in first out basis.

 

Will I be charged more to use Uber from the airport?

Uber will be charged a $4 (ex gst) per trip airport access fee, which Uber may choose to pass through to the passenger.

 

How much does it cost to catch an Uber from the airport to the CBD?

Uber as the provider of the service will be responsible for determining the price it will charge its riders. You can get a fare estimate on Uber’s website https://www.uber.com/en-AU/airports/mel/

 

What forms of Uber will be available?

Uber X and Uber BLACK.

 

Can I schedule a ride in advance?

You can schedule an uberX ride in advance. Here's how:

HERE'S HOW TO SCHEDULE A RIDE
- Tap the icon next to the destination box.
- Select a date and preferred 15-minute window of time when you will be ready for pickup. 
- Tap SET PICKUP TIME.
- Set your destination
- If needed, edit your pickup location by tapping the address next to the calendar icon on the map.
- Review your fare estimate
- Tap SCHEDULE.
- Tap SCHEDULE TRIP to confirm.