Melbourne Airport

News & events

Receive real time flight information via Twitter

Apr 18, 2016

Passengers can now receive personalised, real time, information about their flight via social media.

A new flight information service has arrived at Melbourne Airport, offering information to passengers such as departure gates and boarding times via Twitter.

Melbourne Airport is the first airport in Australia to introduce the technology from BizTweet, which is developed by internationally renowned Technology Integration Consultancy (TIC).

To receive personalised information, passengers go to the website and subscribe to a flight by providing their Twitter screen name and handle or they can directly tweet @MELflights with their flight number.

Quotes attributable to Carly Dixon, Executive Corporate and Public Affairs

“We are very proud to be the first Australian airport to deliver this additional service to our customers.”

 “This system enhances our customer experience by personalising our social engagement and customer information that is relevant and timely.”

“This new service puts Melbourne Airport at the cutting edge of social media technology, providing real-time information messages.”

For further information, please contact: Melbourne Airport media – (03) 9335 3666

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