Melbourne Airport

News & events

Qantas passengers parked at Melbourne Airport

Oct 30, 2011

Melbourne Airport may refund parking fees for passengers who have been affected by the grounding of Qantas and as a result have had their vehicle parked longer than originally intended at Melbourne Airport.

If passengers are able to present their original itinerary showing their intended return date as well as their parking ticket, you may be eligible for a refund.

How to claim a refund
Step One – ensure you have your original itinerary and your car parking ticket

Step Two - On your return to the car park, if you have your original itinerary with you, please visit the Car Park Customer Service Desk, located on the ground level of the Short Term Car Park.

Alternatively, send your car parking receipt and your original itinerary to carpark@melair.com.au.

Please include your contact details.

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