Melbourne Airport


Aviation Commercial Team


 10 - Ryan Both Profile  


Ryan Both Nicky Eakins
Head of Commercial Development, Aviation Aviation Route Marketing Manager
Direct Tel: +61 (3) 9297 1787 Direct Tel: +61 (3) 9297 1556
Email: Email:

Leads the Commercial function that is accountable for the growth and development of Melbourne Airport's airline customers. Ryan brings an airline customer perspective to the airport, with over 15 years’ experience in Business Development, Strategy and General Management roles in the Aviation and Consulting sectors. Working closely with the Victorian Government and Visit Victoria, the Commercial function is driving to continue the growth of airline connectivity to Melbourne and the economic and social benefits this delivers for the State of Victoria.

Responsible for delivering tactical marketing campaigns that align with our airlines marketing strategies to support growth into market. Nicky works closely with the airlines and seeks opportunities to optimally grow passenger numbers. She brings a wealth of experience in marketing strategy development and implementation that deliver results.

2 - Susan  7 - RODRIGO TORRES
Susan Su Rodrigo Torres
Manager Business Development – North Asia Data Marketing Specialist
Direct Tel: +61 (3) 9297 1562 Direct Tel: +61 (3) 9297 1032
Email: Email:

Responsible for the growth of air services at Melbourne, working with current and potential airlines on business development and cooperative marketing opportunities, with a key focus on airline growth in China, and also playing a lead role in the delivery of APAM’s “Think China Strategy” across Customer Service delivery, Retail, and People & Performance teams to support airline growth and customer service and retail programs for Chinese customers. As a culturally sensitive and commercially astute professional, Susan is skilled at developing and executing Australia-China business strategies.

Responsible for data marketing and analytics of Aviation, Rodrigo looks after the customer database to help our partners’ grow their business and ROI. He leads Melbourne Airport’s efforts to a sustainable data strategy and data-driven marketing. Rodrigo brings a wealth of experience in marketing with a strong focus on strategy, digital and analytics to develop airline business.