Melbourne Airport

Contact us

Contact us

We value your feedback and aim to provide all visitors to our terminals with a positive travel experience.

Melbourne Airport community consists of a number of organisations, each responsible for their respective areas. If you simply have a question, we recommend first browsing our Frequently Asked Questions (FAQs) which may provide you with an answer about the services and facilities provided by Melbourne Airport and its partners.

To ensure your feedback reaches the relevant section and is responded to in a timely manner, please check the information here before submitting your comments.

Please complete the form below (if your query is not covered in the FAQs) and we will endeavour to respond within 2 business days.

Please do not include any personally identifiable information, including credit card details, in your message. Messages including this type of information will not be received by our customer service team.

General Enquiries / Reception

Phone: +61 3 9297 1600

Fax: +61 3 9297 1886

Please use the feedback form at the top of this page for enquiries.

Car Park Enquiries

Phone: +61 3 9297 1318

You can also use the feedback form at the top of this page for enquiries.


Delivery/drop off address

(not for passengers)


Postal address

Melbourne Airport Management   Melbourne Airport
Level 2, Terminal 2    
Departure Drive   Locked Bag 16
Melbourne Airport   Tullamarine
VIC 3045   VIC 3043
Couriers are not permitted to leave unattended vehicles on Departure or Arrival Drive.


Careers & employment

Please see here for a listing of current jobs with Melbourne Airport management and direct links to many of the larger businesses that operate at Melbourne Airport.

Community Relations Line 
(cannot assist with car parking, lost property or airline enquiries)

Phone: +61 3 9297 1597 

For a prompt response, if your enquiry relates to car parking, lost property or your travels through Melbourne Airport, please call the general enquiries number (03) 9297 1600 or complete the feedback form above.