Melbourne Airport


Melbourne Airport opens the world's most convenient Arrivals store

Jul 16, 2008

Melbourne Airport and The Nuance Group today celebrated the opening of their new duty free Arrivals store.

The impressive new store offers the customer a large range of great value liquor, fragrance, confectionery and tobacco along with a full range of cosmetics, excellent deals on a range of consumer electronics and a selection of watches and sunglasses. The store layout tempts shoppers with savings throughout and an innovative area for last minute gift ideas for family and friends.

The store today greeted visitors and passengers with cocktails and chocolate tastings, mini massages, entertainment and competitions to highlight the energising and welcoming nature of the store.

Airport CEO Chris Woodruff commented, “This is the best Arrivals store in Australia and arguably the most convenient and engaging Arrivals store in the world. The store welcomes every arriving passenger and gives a great first impression of Melbourne.”

For the returning traveller the Ready for Collection service has been enhanced with a new Collections desk and an increased focus on this service in the Departures store. “Customers find this service an exceptionally convenient service, shopping on departure, carrying less and collecting on their return,” explained Jann Fisch, CEO The Nuance Group (Australia & New Zealand). “The Arrivals store is designed based on our insights of how customers want to shop on Arrival, offering great deals across a broad range of products, easy access and visibility from the walkway and a rapid shopping experience.”

For further information please contact David Odgers +61 2 9384 4677

About The Nuance Group
The Nuance Group is the global market leader in the airport retail industry, operating 400 shops across 60 airports and 20 countries around the globe. In addition to its duty and tax free operation, the Nuance portfolio comprises a large number of specialist shops as well as food & beverage operations, in-flight services and shops in other travel retail channels. Furthermore, Nuance offers highest quality supply and retail services to numerous airports, airlines and retailers. The Nuance Group also operates as ‘SYD Airport Tax and Duty Free’ in Sydney and ‘F1RST Tax and Duty Free’ in Brisbane Airport, Perth Airport, Cairns Airport and in Hay Street Perth.

About Melbourne Airport
Melbourne Airport is a major gateway to Australia with over 450 international flights every week and over 400 flights daily to and from cities and regional areas around Australia. Twenty three international carriers currently operate direct services to Melbourne and more than 22 million passengers pass through Melbourne Airport annually. As the only major airport in Australia to offer a 24 hour single terminal precinct, domestic and international transfers are quick and hassle free with retail outlets and amenities open day and night whenever there are flights.

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